Monday, 30 October 2017 9:02

Does Quality equal Manufacturing and Engineering Only?

Is your company suffering from Lost Opportunities in Cost Savings and Revenue Growth? Currently (and in the past), Companies focus their Quality efforts in Manufacturing and Engineering.  Certainly this makes sense in that you must design and produce good products (and services) in order to generate revenue and profit.  But […]

Thursday, 10 October 2013 8:19

The Ice Cream Maker

How the story about a struggling entrepreneur makes the lessons of quality performance so timeless. “Be so good they can’t ignore you,” – Steve Martin How do you win over customers at work and bring families together at home? In his 2004 best-seller, “The Ice Cream Maker,” Subir Chowdhury says you focus […]

To learn more, contact ASI Staff

Tuesday, 17 September 2013 9:33

Robust Engineering / Taguchi Method

Robust Engineering / Taguchi Method Robust Engineering allows for the Voice of the Customer to be translated into engineering requirements that optimize the functionality of the product or process and make it robust to common failure events/modes. Traditional engineering focuses on solving problems, failure analysis, and use of a repetitive […]

To learn more, contact ASI Staff

Monday, 4 June 2012 9:45

ASI Mourns the Loss of Dr. Genichi Taguchi

Dr. Genichi Taguchi – January 1, 1924 – June 2, 2012 It is with great sorrow that ASI Consulting Group, LLC announces the death of one of its founding fathers, Dr. Genichi Taguchi. Taguchi passed away in his native Japan on Sunday, June 2, 2012. “He was a great man, […]

Monday, 19 December 2011 9:50

Case Study Robust Engineering: Robust Engineering Saves Millions For Tier 1 Automotive Supplier

Robust Engineering saves millions for Tier 1 automotive supplier Practice / Industry: Automotive Challenge:A multi-billion dollar Tier 1 automotive supplier was struggling with poor product quality and reliability. Automotive OEM customers were not confident that the supplier could meet their stringent quality requirements. The company recognized that poor quality – […]

Friday, 16 December 2011 9:53

What is LEO?

It’s not just the processes or methodologies that a company works with that can make them more or less successful. What is the reason that some succeed and some don’t when implementing the same initiatives and methodologies (i.e. Six Sigma, DFSS, Lean, etc.)? There are always plenty of variables, but one of the […]

To learn more, contact ASI Staff

Friday, 14 October 2011 9:54

“The Power of LEO” debuts to rave reviews

The Power of LEOby award winning author and global authority on quality, Subir Chowdhury, has debuted to rave reviews! The Power of LEOis the long awaited follow-up book to best seller The Ice Cream Maker,  which introduced the world to the concepts of LEO – Listen-Enrich-Optimize. While theThe Ice Cream Makerprovided […]

To learn more, contact ASI Staff

Wednesday, 7 September 2011 9:56

The State of Healthcare

Low and behold, I finally got the urge to write a blog about the State of Healthcare in the U.S.   I feel so compelled about this topic that I decided to share my thoughts about LEO and Healthcare. As we all have seen in the last few years, healthcare continues […]

Friday, 12 August 2011 9:57

Great Customer Service

A couple months ago I wrote a blog about two distinctly different responses from one company’s customer service department (A Tale of Two Phone Calls). The problem I was discussing was that the level of customer service that a person receives from this company was very dependent on which customer […]

Friday, 29 July 2011 10:03

Learning to “See”

A friend of mine told me a story the other day that got me thinking about people’s inability to “see” waste.  The story goes like this… My friend currently owns two houses; one he lives in and one he leases out through a property management company (we’ll call Company X).  […]

To learn more, contact ASI Staff

Quality Consulting ASI Consulting Group: Global leader and pioneer in Quality Improvement for more than 30 years, specializing in Six Sigma, Design for Six Sigma (DFSS), Quality is Everyone’s Business (QIEB), Robust Engineering, Lean standards and Listen-Enrich-Optimize (LEO) | Call: (248) 530-1395. All Content © 2013 ASI Consulting Group. All Rights Reserved.